All You Need

To Know

Shipping

Policy

We offer free shipping on orders over $199.  We need a little time to configure your Raymatix solution so we ship within 3 days if item is in stock and will update you if it will be longer.

Orders $199 and less will have an applicable shipping charge.

Mexico and Canada will have a $10 shipping charge on orders over $199 due to additional paperwork costs.

All duties will be paid by recipient.  Please check your local duties and customs rates and contact us directly if you need further clarification on rates to expect.

 

Refund & Exchange

We guarantee that you will be happy with your product.  If you are not satisfied with your lights we will take it back in the first 90 days. 

Warranty

Our standard warranty is 3 years.  If a product fails within that time period we will refund, repair, or replace at our discretion dependent on failure type and product availability.  Proof of purchase required.  Longer warranties available to larger customer orders upon speaking with a customer service representative.

 

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